We offer a variety of cosmetic raw materials, nutritional supplements, and plant extracts including cooling agents (WS-23, WS-3), essential oils (Eucalyptus, Peppermint, Lavender, Tea Tree, Orange, Garlic, Angelica), vitamin derivatives (3-O-Ethyl Ascorbic Acid, Ascorbyl Tetraisopalmitate, Tranexamic Acid, Niacinamide), amino acids & peptides (Glutathione, Carnosine, NMN, Citicoline), preservatives (Phenoxyethanol), and many more. Browse our catalog for specific ingredients.

Our office is located in Xi’an, Shaanxi Province, China — THE BUILDING OF R&D CENTER, 69 NO, JINYE ROAD, XI’AN CITY, 710065, CHINA. We are near major logistics hubs for convenient worldwide shipping.

Orders are typically processed within 1-3 business days after payment received. However, lead time may vary depending on order size and product availability. Generally, small orders can be fulfilled quickly, while larger orders may require additional processing time. Sample orders ship within 24 hours.

Our ingredients comply with international standards, and many hold certifications such as ISO 9001, ISO 14001, GMP, HALAL, KOSHER, REACH, FDA registration, and others depending on the product. We can provide specific certification documents upon request.

Yes, we can provide various packaging options based on your specific needs, whether for small samples or bulk orders. Please contact us to discuss your packaging requirements (25kg drum, 1kg foil bag, custom labeling, etc.).

The MOQ varies depending on the product, but most items start from 1kg. We support low minimum order quantity to meet customer needs. For sample requests, even smaller quantities are available.

Yes! We can supply various documents including Certificates of Analysis (COA), Safety Data Sheets (SDS/TDS/MSDS), Certificate of Origin (COO), and other relevant certifications upon request.

Our pricing is competitive and varies by product and order size. To ensure beneficial arrangement for both parties, please contact us for a custom quote tailored to your specific needs, whether for small or bulk orders.

We accept various payment methods including T/T (bank transfer), Western Union, PayPal, and L/C for large orders. Typically, full payment or 30% deposit required before processing your order.

For small orders below 100kg, we offer door-to-door delivery via DHL/FedEx/UPS, typically taking 5-7 days. Medium orders (100-300kg) are shipped via air freight (port-to-port), estimated 8-12 days. Large orders over 500kg are shipped via sea freight, estimated 25-35 days.

We handle returns on a case-by-case basis. If there are issues with product quality, please contact us immediately with photos and test reports. We will work to resolve any issues promptly.

We have a thorough quality control process including testing and certification to ensure all products meet international standards. Each batch is tested by HPLC, GC, UV, NMR and other methods before shipment.

In case of delays, contact our team immediately for an update. We work with reliable couriers (DHL, FedEx, UPS, Maersk, MSC) to ensure timely delivery and provide tracking information.

Yes, once your order is dispatched, we will provide tracking information so you can monitor progress in real-time throughout the shipping process.

Yes! Our R&D team can assist with technical questions regarding usage, formulation recommendations, dosage guidelines, and compatibility with other ingredients.

Orders can be placed through our sales team by email (kenny@baisfu.com, danny@baisfu.com), WhatsApp (+86 130 7298 0070), phone, or via the website inquiry form. We respond within 2 hours during business hours.

For the first order, we need your company details, delivery address, and product specifications and quantity required. If possible, also share your intended use/application so we can recommend the best grade.

Yes, absolutely! Free samples are available (usually 50-100g) for testing. You only need to pay the shipping cost. This allows you to verify quality before committing to a bulk order.

Yes, we offer both OEM and ODM services. Our R&D team can help with custom formulations, private labeling, and tailored solutions for your brand’s specific requirements.

Our website offers detailed product descriptions. You can browse by category (Cooling Agents, Essential Oils, Vitamin Derivatives, Plant Extracts, Amino Acids & Peptides). Or reach out for a complete product catalog PDF.